Privacy Policy | 504 Voice

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504 Voice ("we", "our", or "us"), operated by 504 Network L.L.C., is committed to safeguarding the privacy of our website visitors, customers, and individuals who interact with our AI-powered virtual receptionist and telecommunications platform. This Privacy Policy describes how we collect, use, and protect your information.

1. Information We Collect

We may collect information you provide directly to us or during an inbound or outbound telephone call, including:

Contact Details: First and last name, business name, email address, physical address, and telephone/mobile phone number.
Call Information: Transcripts and call logs generated by the AI virtual receptionist to deliver appointment confirmations and messages to business clients.
Account & Payment Data: Information required for subscriptions, securely processed through accredited payment providers.

2. How We Use Information

We use the information we collect strictly to:

Operate and deliver our AI virtual receptionist service.
Send transactional SMS notifications confirming appointment bookings, schedules, and urgent phone messages requested by callers.
Provide customer support, billing assistance, and service updates.

3. Strict Mobile Information & SMS Privacy Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. Mobile phone numbers gathered for SMS consent are kept strictly confidential and used solely to deliver the specific transactional notifications requested.

4. Opt-Out & User Rights

You can revoke your consent to receive SMS notifications at any time. To stop receiving text messages, simply reply STOP to any message received from our Toll-Free line (+1-877-421-3967). For assistance, reply HELP or contact our support team at [email protected].

5. Data Security

We maintain industry-standard physical, technical, and administrative security measures to protect your personal information against unauthorized access, destruction, loss, or alteration.

6. Contact Us

For questions or comments regarding this Privacy Policy or our messaging practices, please contact us at:

504 Network L.L.C. (504 Voice)
1077 North Ave Unit 393, Elizabeth, NJ 07201, United States
Email: [email protected]
Website: https://504voice.com